What is a PPI Claim?

A PPI claim is basically a claim made, once it is established that Payment Protection Insurance (PPI) has been applied to a facility that you have had (which may or may not be open) with a Lender, who (at the point of sale) took it upon themselves to promote or just apply Payment Protection Insurance to the facility that you had with them.  They probably did not follow the required protection for you, in ascertaining whether the policy was appropriate for you, as a client.  Therefore, the premiums and policy that was applied, can be challenged by way of a PPI claim.


Up to the end of 2015, approximately £30billion has been refunded in relation to PPI claims that clients have made from past mis-selling of Payment Protection Insurance.  This mis-selling scandal has been rumbling on for a number of years, following a “super complaint” that was lodged by the Citizens Advice Bureau in 2006 and that was taken on, following an investigation by the, then Financial Services Authority against the various Lenders that undertook the sale of Payment Protection Insurance.  The vast majority of the mis-sale of Payment Protection Insurance was undertaken by the large High Street Lenders, such as, Lloyds, Barclays, HSBC, Halifax and Santander (all of which made up about 90% of the Payment Protection Insurance market).  


Despite the vast sums of money that has been refunded to date in relation to PPI claims, there are still vast numbers of policies which remain unclaimed, running into the millions, if not tens of millions, from facilities which date as far back as the 1980s!  Many people believe that they are not in a position to undertake a PPI claim as they do not have the specific knowledge or information to allow them to do so.  This is simply not the case.  If you have not made a claim to date, and the following apply, then do now look to contact us to make a claim: -


  1. If you have had any borrowing from the 1980s in relation to personal loans, credit cards, mortgages or any other type of facility with a Lender.


  1. If you have any borrowing with the above, but do not have any paperwork.


  1. If you have any borrowing with the above, but do not have any account details.


  1. If you have any borrowing with the above, but cannot remember whether Payment Protection Insurance was sold.


The above are the main areas where people are unsure as to whether they can make a claim.  Basically, if you have had borrowing in the past (whether the facilities are still open or now closed), whether you can remember whether Payment Protection Insurance was applied, or not, and regardless of whether you have the required information that the Lenders would suggest you would need, such as account details and paperwork, then we can look at making a claim on your behalf.  

We have been dealing with disputes and claims for clients now for almost 20 years and, whilst we can never guarantee success, we do work on a purely “No Win No Fee” basis.  If, for some reason, we are unable to make a successful claim on your behalf (for whatever reason) there is no fee to pay.  Our oldest successful claim is from 1987.  This was without paperwork, without information and without the client’s knowledge that Payment Protection Insurance was applied!
So, if any of the above do apply, please contact us without delay.

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